About
Phenix Care
Phenixcare delivers quality care enriching the lives of Patients, Elders, Toddlers and Mother-Child with Kindness and Joy! Our Vision is to provide the highest quality of Healthcare to our clients and improving the quality of their life in every way possible.
Phenixcare was basically established to improve the welfare and health care services to the elderly, and your young ones. We want to become a reference point for the society; people in India, in developing quality systems especially in child and elderly care that benefits everyone. Our ethical guidelines emphasize on quality of the service we provide, and the peace of mind that we offer to our customers. And, everyone at Phenixcare is involved – our caregivers, managers and the senior management.
Our Vision
To provide the highest quality of Healthcare to clients and improving the quality of life of our caregivers.
Our Mission
To provide quality healthcare services with the belief that all individuals have the right to considerate service at all times with recognition of their personal dignity.
From the Director Desk
I am Namratha Awachat, Managing Director of Phenix Health & Wellness Pvt. Ltd popularly known as PHENIXCARE. Personally speaking, I am a mother of two beautiful and lovely daughters currently residing in Pune, India. By profession, I am Masters in Hospital Administration and a Microbiologist with ~10 years of Work experience running a startup venture Ladies Health club. Post this venture I had an opportunity to work with a Diabetologist primarily managing the Geriatric population whilst I realized the importance & needs of the Elderly people especially when there is no support system available at their Home. I had a striking realization that managing the Home Healthcare needs of the Geriatric people is just not a fallacy, however, would be a major issue in the years to come. In 2017 I started to work on the Home Healthcare industry, the expanse, needs and specific deliverables involved in managing the Elders and Patients. To my surprise the idea did come with Investors coming to my support and then January 2018 PHENIXCARE was born. Phenixcare challenges were unique in nature especially the traditional offering of the Nursing bureau provided significant challenges such as Health & Hygiene issues, irregularities of the staff keeping the Family members High & dry at the time of support. Phenixcare Team did see this as an opportunity to bring a completely different perspective of Recruiting Caregivers from the Deprived & far off communities of the country with age not more than 25 years.
Phenixcare adopted this strategy to train the caregivers making them technically competent in performing the Caregiver duties and adaptability to the city households. Phenixcare is the first of its kind organization to experiment this idea of deployment of young & energetic caregivers for Elder Care, Patient care services within India and believe me it’s the new HOME HEALTHCARE Model. I am happy to state it’s been over 5+ years of active services to 1000+ Elders and Patients and recruitment of 500+ caregivers give us immense pleasure to serve the community to make a difference within the city of Pune. With a firm belief and loads of experience behind me we are poised to take the next steps of expansion of Home Healthcare services in Mumbai, Navi Mumbai, and other metros. Last but not the least, this has been possible with immense love from our Elderly community, patients and trust endorsed by their loved ones and caregivers who work relentlessly to make sure Phenixcare succeeds in achieving our Goal of Being a Household brand for Home Healthcare needs within India.
Testimonials
RANJANA POL
” Before going for Phenixcare, my idea of home health care was an unorganised, underdeveloped & unskilled sector. But Phenixcare has changed that perception totally.They are working on fully developed healthcare setup with lots of expertise in the sector.Caregiver is really helpful to us. Big thanks to you all guys!!!”
“My biggest concern for home health worker was my patient & family’s safety. As we both husband & wife are working & my father who is patient is alone at home. But thanks to Phenixcare, this problem is solved. They are providing police verified caregivers with continuous monitoring of services by the coordinator. Sharda & Madhuri Caregivers, really big help to us.” My biggest concern is taken care of, thanks to them.
ARIN BANDHOPADHYE
MR.K.RAMCHANDRA
” Organization is highly professional, support system provided by the group is excellent, I am extremely happy with the way advice is given by Dr Banerjee. I am also very happy with the Caregiver that was assigned to me, he is always proactive, looks after me and willing to learn. To sum up, I would say its a fine organization and I wish it grows from strength to strength in the years to come. Goodluck! “
“My 84 yr old father suffered a stroke recently and was in the ICU in Pune. We looked around for qualified nursing care providers. I was particularly impressed by Phenixcare, because they sent a doctor to the ICU to check on my father before selecting the nurses. After we moved him home, Dr Banerjee personally came home to check out the setup and ensured that the nurses were ready to provide the right level of service. I cannot thank Dr Banerjee enough for his customer service and caring attitude toward my father. I’m happy to recommend Phenixcare services to any NRI who may need this kind of care for their parents.”
